Employment FAQs

Please find a list of frequently asked questions below about applying for jobs and employment at the Middlesex-London Health Unit (MLHU).

How do I apply for a job at MLHU?

• Visit the Candidate Portal to see all available opportunities.
• When you see a job you would like to apply to, click on “Apply Now”.
• If you have an account already, sign in; if not, click on ‘create an account’.
• Follow the steps to create a profile.
• Upload your resume and cover letter.
• Answer the screening questions.
• Submit your application, remember to save your password. Click on the ‘view your profile” if you want to see your information and/or update it; save.
• You will receive an account creation confirmation email from noreply@dayforce.com to your indicated email address; please check your junk inbox if you do not see it.

I am not sure what jobs I might be eligible for; can I just send my resume to you and let you determine if I am a fit for any of your openings?

• No, MLHU does not accept unsolicited resumes; please apply to a specific position opening as outlined in the previous response.

Who should I address my cover letter to?

• ‘Dear Hiring Leader’ or ‘Dear Human Resources’ is an appropriate salutation for a cover letter.

Should I mail a paper copy of my application by Canada Post to MLHU?

• No, the only applications we accept are those submitted electronically as outlined above.

Should I include my references in my application?

• No, we will only ask for references if we provide you with a conditional offer. At that time, we will request three supervisory references. We will also request written consent to contact your references.

I applied for a job and have not heard anything; who could I call to learn the status of my application?

• Please note that we will contact you if you are selected for pre-screening or an interview. We cannot respond to inquiries about what stage we are at in the selection process as we recruit for multiple positions at a time. For some vacancies, this process can take several months.

How can I get help if I am having trouble submitting my resume online?

• Please send an email to recruit@mlhu.on.ca, and we will get back to you within 48 business hours to help you navigate the site.

What are the steps in the selection process at MLHU?

• Human Resources (HR) and hiring leaders screen our applicants on the required and preferred job qualifications; we do this using the answers you provide to the screening questions you are asked during the application submission stage and by reviewing your resume and cover letter.
• HR may complete a brief telephone screening call to confirm if you have the necessary qualifications, to clarify any ambiguity in your application, to discuss the salary for the position, and to inquire about your availability for an interview and our targeted start date.
• HR will contact you if you have been selected for an interview to arrange a date and time. We will confirm the time, format, and other details in an email.
• Interviews may be virtual or in-person, we will let you know when we email you with your interview confirmation.
• All interviews are panel interviews with one representative from Human Resources, the hiring Leader, and other staff members as needed. For certain positions we may request a second interview.
• Some positions may require a practical assessment of skills (e.g., technical assessment, written assignment, presentation, etc.).
• Selection of a successful candidate is based on each panel member’s independent scoring of each candidate.
• If you have been interviewed, but are not the successful candidate, we will let you know by phone call or email.

I am a foreign-trained professional; how can I have my credentials evaluated?

• If you are a nurse, please visit www.touchstoneinstitute.ca to have your credentials evaluated.
• If you are a Public Health Inspector, please visit www.ciphi.ca to learn about being certified in Canada.
• If you are a dietitian, please visit www.collegeofdietitians.org to learn about being certified in Ontario.
• If you have received your university degree abroad, please visit www.canada.ca to help you certify the equivalent degree in Canada.

I want to apply to a job, but because of an accommodation need based on a human right protected ground, I need some assistance with the application; how do I get that help?

• Should you require accommodation in the application process, please contact our Human Resources Department at 519-663-5317, ext. 9006 or at accessibility@mlhu.on.ca.

I have been selected for an interview and I need an accommodation based on a human right protected ground, what should I do?

• MLHU is committed to providing accommodations based on any human rights protected ground throughout the recruitment and selection process.
• If you are contacted to arrange for an interview, please let us know about your needs and we will work with you to meet those needs.
• MLHU’s office space is accessible. If you need a support animal with you, we will accommodate that as well. There are many kinds of accommodations possible; please do not hesitate to ask.

Will disclosing my need for an accommodation impact my chances of being hired?

• No, MLHU is committed to hiring the most qualified candidate for each position.
• MLHU is committed to providing an environment where all employees, job applicants and students are treated with dignity and respect, have equal rights and opportunities without discrimination with respect to services and facilities, contracts, and employment, and are entitled, to the point of undue hardship, to accommodation on the grounds outlined by the Ontario Human Rights Code.

I am a member of an equity deserving group; should I disclose this information?

• The Middlesex-London Health Unit is committed to employment equity. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. We encourage applications from equity-seeking communities including Indigenous peoples, racialized people, women, persons with disabilities, newcomers, and those who identify as 2SLGBTQIA+.
• Candidates are encouraged to voluntarily self-identify in their cover letter, in a transparent manner, as part of the application process. When a candidate voluntarily discloses such information in their application, the information will be kept confidential.

Will disclosing my identity as a member of an equity seeking group provide an advantage to my application?

• Disclosure and/or self-identification with an equity-seeking community will not lead to advantageous treatment of a candidate who is not qualified.
• If you are excited about a role, but your experience does not align perfectly with every qualification, we encourage you to apply.

I have an in-person interview scheduled, is there anything else I need to be aware of?

• Please refrain from using scented products; we are a scent-free organisation.
• The office dress code at MLHU is business casual attire.
• Instructions on where to go and details about parking will be in your email confirmation.
• If you need to reschedule or cancel an interview, please contact the HR Representative who booked your interview or call 519-663-5317, ext. 9006.

My interview is going to be remote; is there anything I need to be aware of?

• A computer with a camera is preferred; it will provide the best experience for both you and the interviewers. A cell phone connection is not ideal but will work if a computer is not available.
• We use Microsoft Teams to conduct remote interviews.
• You will be provided with guidance on how to connect to Teams in your interview confirmation email.

Do I need a clear Criminal Records Check to be eligible for employment with MLHU?

• MLHU requires a Vulnerable Sector Check (VSC) for any positions with direct responsibility for vulnerable persons. For other positions that do not meet the criteria for a VSC, MLHU requires a Criminal Record and Judicial Matters Check (CRJMC).
• Where an applicant has a record of offences, the Manager, Human Resources (HR) will review the offence(s) and determine whether it impacts the applicant’s suitability for the position, including consideration of the nature of the offence(s), the time that has passed since the offence(s) and any restrictions that would prevent the individual from performing the role. A final decision regarding suitability will be made by the Leader and Human Resources in consultation with the applicable Director.

Should I apply for a Criminal Records Check before I apply for a job?

• No, we will only ask for a criminal record check once a conditional offer of employment is made; at that time, you will be given instruction on whether a VSC or CRJMC is needed and how to obtain and correctly submit it.