Terms of Use for Social Media

The Middlesex-London Health Unit maintains a variety of social media accounts, including, but not limited to: Twitter, Facebook and YouTube.

We look forward to communicating and engaging with the public online and encourage user comments, posts and opinions.

To provide fair, open and engaging conversations, we ask that all users contacting or contributing to Middlesex-London Health Unit social media accounts follow the terms of use outlined below.

• Be respectful.
  Members of the public hold a diverse set of customs, values, opinions and viewpoints. We reserve the right to deny inappropriate or offensive comments and remove any post that is considered offensive and denigrating such as inappropriate photos, lewd, vulgar or profane comments, ethnic, racial or religious slurs, cyber bullying, abuse, depictions of violence and obscenity.
• Stay on topic.
  We reserve the right to deny and remove comments, posts, spam and/or commercial endorsements or promotion of any product, service or publication, which is unrelated to the purpose and/or terms of use of the social media account.
• Protect your privacy and the privacy of others.
  Do not post personal information such as addresses, phone numbers and email addresses, which are related to you or other individuals and/or organizations. Please note: The Middlesex-London Health Unit does not provide health consultations through third party applications such as Twitter, Facebook and YouTube. If assessment of the client’s situation or personal health information is required, the client will be encouraged to contact the Middlesex-London Health Unit in-person, by phone, or email.
• Read and follow the terms of use for social media tools.
  Social media tools such as Twitter, Facebook and YouTube supply users with specific terms of use for their service.

Response Time

We monitor user posts, in-box messages and comments at least once per day, Monday to Friday between 8:30 a.m. and 4:30 p.m. Responses to user posts, in-box messages and comments are made as promptly as possible, typically within the week they are posted or received.

Privacy

The Middlesex-London Health Unit does not collect, use, or disclose personal health information or provide health consultations through third party applications such as Twitter, Facebook and YouTube.

If assessment of the client’s situation or personal health information is required, the client will be encouraged to contact the Middlesex-London Health Unit in-person, by phone, or email. For more information, please review the Middlesex-London Health Unit's privacy statement.